welcome matka

welcome matka App support

Contact
+91 9546218140

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The welcome matka:

Q1: How to log in after installing the welcome matka?

To log in, open the app and enter your registered mobile number to receive a verification code. Once you've entered the OTP (One-Time Password) sent to your mobile number, you'll be successfully logged in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after a reasonable time, you can try again by clicking send. If issues persist, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any issues and ensure your account is updated correctly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once you've installed the new version, you can easily start playing.

Most Asked Questions Related To Withdraw In The welcome matka:

Q1: What is the minimum withdrawal amount in the welcome matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not bonus amounts. Users cannot withdraw the bonus amount they've collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing up, don't worry as the funds should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.

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